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BOI bank card scam warning 22.06.20

AN Garda Síochána in conjunction with Bank of Ireland wish to alert the public to a ‘smishing’ scam whereby persons are being contacted by a text message, which appears to have come from the bank, leading them to believe their bank card has been compromised.
The details of this fraudulent message is inserted into a message thread previously issued by the bank, therefore appearing to be a legitimate warning.
The fraudulent text states that the customer’s card has been skimmed and subsequently deactivated by the bank. The person is then asked to follow a link to a false Bank of Ireland website in order to follow steps to obtain a new bank card.
These steps, detailed in the images below, request that the customer cut their bank card in a specific way and send it by post to the specified address. They also lead the customer to submit their card number, PIN and phone number to the fraudulent website.
Bank of Ireland bank card smishing scam.
Once these details have been obtained, along with the card, the fraudster can access the customer’s account, make withdrawals and make online purchases.

The Garda National Economic Crime Bureau (GNECB) would advise the public as follows:
• Never click on a link in an unsolicited text
• Never give away personal data like your PIN, card numbers and passwords
• A financial institution would never request a customer to return a card to the bank in such circumstances

An Garda Síochána are advising all people not to respond to such text messages but instead to take a screenshot of the message, delete it and report it to your local Garda station.
A number of reports have been received by Gardaí in relation to this scam. The GNECB conducted searches on Wednesday, 17th June 2020 at addresses in Dublin in relation to this matter. Bank cards were recovered during the course of these searches and a male youth was arrested.
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